Privacy policy

Data controller

Data controller: Anna Maria Ey Batlle.

Tax identification number (NIF): 38508847Q.

Professional address: Passeig Maritim de les Botigues de Sitges, 13 escE 1-2, 08870 Sitges.

Privacy contact: info@annaey.com.

Data we may process

We may process information you provide when contacting the clinic or requesting information, such as your name, contact details, reason for the enquiry and message content.

You do not need to send detailed clinical information through forms or email. If you include health data, it will be processed only as necessary to handle your request and with the safeguards required for this information.

How we use your data

• Respond to enquiries and information requests.
• Manage appointment requests and related communications.
• Provide and organise healthcare when a care relationship exists.
• Maintain website security, operation and improvements.
• Comply with applicable legal obligations.

Legal basis

The legal basis may be consent, pre-contractual steps or management of a healthcare relationship, legal obligations and, where applicable, protection of vital interests. Specific regulatory conditions apply to health data.

Retention and recipients

Data is retained as needed to handle the request and subsequently for legally required periods or while liabilities may arise.

Providers supporting website management, communications or professional services may process data under appropriate instructions. Data may also be disclosed to public authorities where legally required.

Your rights

Where applicable, you may request access, correction, deletion, restriction, objection and portability. You may withdraw consent at any time without affecting previous processing.

To exercise your rights, email info@annaey.com with your request and information needed to verify your identity. If you believe processing breaches regulations, you may complain to the Spanish Data Protection Agency.

Children

Requests involving children must be made by their parents, guardians or legal representatives where required by applicable law.